Frequently asked questions

1. When moistening the cakes do not become evenly damp

   Try to increase the air circulation, e. g. by a small fan.

   When boring the lowest cake breaks

   This is a normal procedure. There is always something breaking off the lowest cake.

   The edges of the hosts are not bored neatly

   The drill is blunt. Please have a look in the operating instructions how re-sharping is to take place.

   The drill is getting very hot and discolours

   Please check whether the cakes are too dry In addition, maybe the drill is blunt and must be reground.

   When boring the ejector remains hanging

   Please check whether the drill has a depression possibly the hosts are moistened too weakly.

   When opening the baking equipment the cakes brake

   Please rub the backing plates with emery sands.

   Cleaning of the baking plates of hard covering

   Hard covering can be removed with citric acid.

   The edges of the cakes are not fully backed

   –       Possibly there was not enough paste poured up
   –       Gradually increase the paste quantity a little, until the edges of the cake are fully baked

   The cake remain sticking at the baking plate

   Please clean the baking plate and grease it with genuine bees-wax or with a special baking running wax. You can order these with us.

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